Customer reviews for Poole Self Storage

one word: michelle

Used them before and always found them to be reasonable, Joely was really helpful and took a lot of time to explain the finer details of the building and contract.

I had such a positive experience with Big Yellow Storage in Poole thanks to Michelle and Joely. From the moment I enquired, they were incredibly helpful, friendly, and professional. They even went the extra mile to price match, which made a big difference. What really stood out was how genuine and supportive they were throughout the whole process — nothing was too much trouble. On top of this, I was able to make a donation to their chosen charity, which Big Yellow kindly matched, showing their commitment to giving back to the community. Excellent customer service, great value, and a company with real heart. I wouldn’t hesitate to recommend Big Yellow Poole — especially Michelle and Joely — to anyone needing storage.

Streaming polite and helpfulC

Amazing customer service. Can't fault the staff at all.

very easy to use and great service

Fab service, really handy - stored student stuff over the summer. Very friendly staff. Introductory offer made it great value too

Excellent facilities and the staff, Sam & Michelle, couldn't have been more helpful.

Michelle was very helpful and explained the system in an easy to understand manner

Great service, was helped by a woman called Michelle, she went through everything thoroughly!