It's a very good, flexible system of storage, makes you feel your property will be safe and stored in good conditions. Very friendly, helpful and efficient staff.
Donald
21 Apr 2024
It's a very good, flexible system of storage, makes you feel your property will be safe and stored in good conditions. Very friendly, helpful and efficient staff.
Sam at your Poole branch was very helpful and efficient.
Friendly and helpful staff. They walked me through every procedure tormenting storage .
Simple and Easy - Staff Spot on - A New Staff Member showed me around and set up the account. Well presented, polite and professional. Cant remember her name - Sorry
Fantastic customer service from Michelle, very helpful and understanding when we're going through a difficult situation. Lovely cup of tea from Amelia also
Friendly and knowledgeable Explained everything clearly and patiently
The staff were friendly and welcoming and explained the contract requirements and billing clearly and this was also continued through the building tour and the access/leaving process explanation.
Everything was very easy but also through
Everything really straightforward and everyone we spoke to was really helpful.
Throughout the whole process I have been extremely impressed by the professionalism and friendly nature of the staff. Michelle and Sam were incredible, the way that they dealt with me on the phone and in person. The facility is excellent, it is clean, spacious and exceptionally well thought out. Thank you Michelle, Sam and Big Yellow for making our moving house experience so much better. Great job.