Great staff, very friendly and accommodating and chatty throughout. Made a fairly basic activity of moving storage as good as it could be.
Benjamin
1 Mar 2020
Great staff, very friendly and accommodating and chatty throughout. Made a fairly basic activity of moving storage as good as it could be.
Excellent.
Very helpful and friendly staff.
Gemma from the Poole branch was an absolute gem, lived up to her name!! She explained everything in detail and guided us through the whole process of storage, costs and security. Very pleasant bright and informative young lady.
I feel that pricing could be done better, it feels abit like a Ryanair flight, it's this price but you've got to have this and that and suddenly its twice as much and you feel cheated.
Very well handled and great customer service all around.
Super easy and efficient. Gemma is very professional and friendly :-)
Very well and couldn’t have been easier
I dealt with Gemma In Poole. She helped me and kept in touch with me over several weeks as it was a house move and I was waiting and waiting for completion. She was always available whenever I rang and gave me all the information and a first class professional service. She kept me stress free with the move and answered all of my questions and gave me lots of information. I was not at Big Yellow when my removal men arrived but Gemma was there and helped them and it all went smoothly.
Process from start to finish was well managed.