The staff at Big Yellow were friendly , helpful and professional. In particular, Tasha Davis was a great help explaining everything I needed to know very clearly and thoroughly and even provided practical help in assisting me to assemble a wardrobe box.
Every thing excellent Tasha was friendly very professional and we are very pleased
The only thing that was not clear was that I had to pay an initial 4 weeks storage fee even though I only required the storage unit for 2 weeks
Couldn't have been better. Tasha and Michelle handled the enquiry and move in from start to finish. Thoroughly efficient and professional.
Michelle was efficient & polite with Good customer service. But the cost of storage & insurance was more than I expected as I am a pensioner of 71 years old. Sincerely John Fernando
communication for the quote with Gemma was clear and prompt. emails to discuss were also prompt and clear.Everything was explained thoroughly on the view day -Tasha was very helpful and proffessional -viewed the room space .On the all aspects of using the facilities shown and explained by Michelle on completion and move in staff overall very attentive.
Spoke with Gemma on the phone who was fantastic then was dealt with by Michelle on arrival. Very friendly and knowledgeable.
Extremely easy all round during a difficult personal time
Absolutely fantastic. Information was clear and concise. A very friendly, genuine and professional approach which was consistent throughout the staff I dealt with. I dealt with Tasha, Gemma & Michelle and all three provided an outstanding service.
Excellent