Helpful staff clean and tidy overall.
Marion
14 Dec 2017
Helpful staff clean and tidy overall.
Jenny was extremely professional and friendly and explained everything in detail. I have never used a storage facility before and I found the whole experience very good. The storage units and building are excellent
Daniel Miller (Poole) was there to help with my initial enquiry. He was very helpful and knowledgeable and explained everything clearly. He is certainly a credit to your company.
The staff were friendly, efficient, and nothing was too much trouble.
Jenny is as very helpful But thought it might be open later in week
Very good staff,
Prompt, friendly and efficient service. We were offered a drink whilst the paperwork was completed and staff informed us of all deals and price match for insurance which saved a little work on my behalf.
Not every thing was made clear on web site like kind of padlock needed
OK - I'm not really giving Big Yellow that score - I'm giving it to your team, and one member in particular, that went way beyond the call of duty to assist me in the past. As long as he stays with you...so will I. Incidentally the whole team are great - Michelle, Jen, but Dan is the reason for my continued loyalty.
Friendly helpful staff good facilities they were very good at showing me around and explaining how it all works at big yellow. Very impressed I would be happy to recommend you