Very helpful good advice. Recommend other facilities available. You had the boxes and packaging we required.
Royston
12 Jan 2017
Very helpful good advice. Recommend other facilities available. You had the boxes and packaging we required.
Michelle was so professional & simplified the process..
It was very straightforward process with easy taking steps.
Very helpful. Checked in online, Michelle the manager made us a cup of tea.
Jenny is hugely customer centric
Because from the very first phone call every person I spoke to couldn't have been more helpful, they eased a stressful time for me. Many thanks Linda.
Really quick and efficient. The paperwork was completed really quickly and easily. Before completing, I was shown my allocated space to ensure it was big enough to store my goods. I was shown how to use the entry/exit panels. The place was well lit and super clean.
Everyone I have spoken to at Big Yellow, ranging from Customer Services to all of the staff at Poole have been extremely helpful and professional.
Checking in were friendly & helpful
We were served quickly and politely, and shown to our room. Also the building was secure and clean which was really reassuring as was packing items that belonged to my sister. We were also offered tea, coffee and chocolates which was great!