Spoke to 3 different people during our set up and sign in for storage. All 3 were absolutely lovely, incredibly helpful with brilliant customer service at Big yellow in Portsmouth. Robert, Sue and Amanda? Everything sorted for us, removal men suggested which we used and they moved all of our things to and from for us. We didn't have to lift a finger!
All staff were very polite and helpful. They did everything they could to assist us.
Very welcoming with all the latest details needed for taking up the use of a storage unit
Attention to detail as I’d never used this service before, the service was fantastic from all of the ladies, however Amanda made my experience yesterday so easy. Many thanks
Great communication, Cheryl in particular took the time to go through everything with me. Phoned to remind me. Told me what was available to me. I even had to go bigger and it wasn’t a problem. Warm and friendly and the girls all made a stressful situation less stressful and I’m very grateful
Very helpful
I looked it up on a Sunday and was able to sign up, check in online and physically move in on bank holiday Monday. That's incredible!
Shane was really friendly and welcoming. He made the whole process very easy and smooth. We really appreciated his help.
Very friendly staff, we were also taken to check our allocated room was suitable before "signing up". All good so far.
Ask for a close to entrance unit Got a unit at very short notice Very friendly welcome and price way below what others quoted