Customer reviews for Portsmouth Self Storage

4.8 out of 5 stars
1175 reviews
Spoke to 3 different people during our set up and sign in for storage. All 3 were absolutely lovely, incredibly helpful with brilliant customer service at Big yellow in Portsmouth. Robert, Sue and Amanda? Everything sorted for us, removal men suggested which we used and they moved all of our things to and from for us. We didn't have to lift a finger!
Jessie
29 Aug 2024
All staff were very polite and helpful. They did everything they could to assist us.
NA
13 Aug 2024
Very welcoming with all the latest details needed for taking up the use of a storage unit
Russell
11 Aug 2024
Attention to detail as I’d never used this service before, the service was fantastic from all of the ladies, however Amanda made my experience yesterday so easy. Many thanks
Angela
18 Jun 2024
Great communication, Cheryl in particular took the time to go through everything with me. Phoned to remind me. Told me what was available to me. I even had to go bigger and it wasn’t a problem. Warm and friendly and the girls all made a stressful situation less stressful and I’m very grateful
Faith
9 Jun 2024
Very helpful
Michael
30 May 2024
I looked it up on a Sunday and was able to sign up, check in online and physically move in on bank holiday Monday. That's incredible!
Barbara
28 May 2024
Shane was really friendly and welcoming. He made the whole process very easy and smooth. We really appreciated his help.
Rebecca
24 May 2024
Very friendly staff, we were also taken to check our allocated room was suitable before "signing up". All good so far.
NIGEL
23 May 2024
Ask for a close to entrance unit Got a unit at very short notice Very friendly welcome and price way below what others quoted
Nina
1 May 2024