Friendly and helpful staff
Ronald
26 Apr 2024
Friendly and helpful staff
Great service from the girls at reception
Excellent customer service from initial phone call to site visit.
Excellent communication with clear and precise instructions regarding the Big Yellow process and how we as the customer uses the facility.
Customer service at the Portsmouth location is great. They have been really helpful and have provided lots of advise. Also the facilities are easy to access
helpful members of staff Both on the phone and when in store. Offered me an alternative room when I was concerned my wasnt going to be suitable
Everything was really easy, quick, and friendly.
Amanda a Robert and the third lady were so helpful with me I couldn’t thank them enough .. you need to know how good they are at helping 100%
I had to move something very quickly and unexpectedly. Having never stored anything before I was so appreciative of the way that Erin and Rob (Portsmouth Branch) explained and helped me with everything.
The staff are always super helpful and the process of getting a unit is very easy. I managed to secure mine within a day and I am very happy with service given.