I was really stressed from moving out, but Rob was super friendly and helpful in checking us in to our space which made me feel a whole lot better. Keeley was also very helpful on the phone prior to coming in, explaining what I would need to do and bring ahead of my visit.
The staff were very helpful and polite.
A very helpful and friendly assistant called Keeley tok me through the process and explained everything very well. When I completed the booking and used the storage Rob handled all of the final documentation equally well and explained everything that I needed to know, and dealt with my questions and last minute alterations. I could not have been more pleased with thee level of service that I received. Oh and a very welcome cup of tea was provided by Helen.
Initial enquiry handled well. Process is quick and easy to understand.
Staff were brilliant
Spoke with Brad on the phone, his explanation of the whole process made it very easy and clear to understand. Went through all the prices and answered all my questions.
Very well. Best experience
Very professional
I thought Helen who dealt with me was very professional and was was understanding on what requirements I needed for a room.
The initial enquiry was by the internet which was followed up by a phone call from big yellow and then a couple of other phone calls after the previously time had passed. Always friendly, polite and helpful