Customer reviews for Portsmouth Self Storage

Initially shown requested size of room, everything explained fully. Smooth process from start to finish. Price matched competitor.

Both Bradley and Leyla were brilliant, polite ,and helpful. Couldn't wish for better service ! Give them a rise !!

Brad was great very clear and concise and polite, great deal arranged with manager Lou???

Brilliant staff very helpful !

Keeley was very helpful and supplied all the information I needed and made it an easy, hassle free process signing up

I had a variety of questions to ask when first contacting the company. All my questions were answered well and I was fully able to understand the process, fees etc by the time of the end of my initial phone call. I should hasten to state I did have a lot of questions so bravo to Keeley for her responses and the manner in which I was dealt with.

Very professionally. Everything explained in standard English. No *****. Was shown how to use my passcode and when to use it. Taken to examine the room to make sure it was size required. Advised about late night entry and extra security points upon late entry. Shown emergency contact telephone and advised on fire meeting point.

Informative, clear guidance

The whole process has been a great experience, the staff were polite, professional and friendly the coffee was very welcoming.

This is the first time we have put items into storage and right from the initial enquiry the service has been excellent. We have to say Keeley Wadsworth is a real credit to the company and she went through the whole process with us in detail making sure we understood everything.Her customer service and personality are a sure winner.