Customer reviews for Reading Self Storage

4.8 out of 5 stars
1417 reviews
We had to deal with multiple room transfers, contract and payment changes, last-minute extensions, and missing information (on our side - not Big Yellow side) and Toby couldn't have been more helpful. He handled everything calmly and efficiently, making the whole process run smoothly despite all the changes. I couldn't recommend or trust them more. Thank you for making what could have been a stressful few days so easy!
Ana Sofia Caldas
29 Jul 2026
Very good. Lots of storage options, I had no issues keeping my stuff here. Used for 2 years. Competitive rates
James Tidman
29 Jul 2026
Atiqa was absolutely amazing such fantastic customer service. Would definitely recommend 🤩
Jayne Elston
22 Jul 2026
What a pleasure working with Karl and his team at Reading Big Yellow. Very customer friendly and helpful team leader
Martin Koyabe
17 Jul 2026
Toby, atiqa, Karl, were all great help moving my things out today. Will be back
keran andrews
17 Jul 2026
I am writing this message for Karl who went out of his way on Wednesday (England V Argentina) evening after I missed the closing time after travelling from Central London to reopen the office to help me with storage I currently have, he was very friendly and extremely helpful given it was late and hot and pass 5.30, I would like to thank him and hope his boss reads this review I would also recommend this facility
Rani Singleton
16 Jul 2026
First time user, really straightforward process and good use of tech. The two gents on reception were particularly pleasant and helpful and a credit to the organisation 👏
Richard wilde
7 Jul 2026
I have a lovely experience here with Toby and the Big Yellow. I highly recommend it if you want a storage.
Yang Yasmine
7 Jul 2026
Informative and helped with storage room size
Valerie Jones
5 Jul 2026
Great customer service, great team, took care of all our storage needs at short notice, thank you
Sybil Parris
30 Jun 2026