Very polite and friendly service
Simon
19 Feb 2023
Very polite and friendly service
Made to feel very welcome, thorough explanation prior to booking , very friendly staff
Customer service
Great, friendly service. Engaging and helpful. Took time to show options available without any rushing.
friendly staff who showed us the different size storage rooms then explained all the T&Cs and led us through the signing up process and how to access the storage.
Everyone I spoke to from the first call through to the end of move-in were really helpful, polite and explained everything clearly and concisely
Very easy and straight forward to get started with. Karl at Big Yellow was very useful providing guidance on storage sizes over the phone and running through everything on contract start date
From the enquiry to getting the storage, the whole experience was really great. Karl explained everything and how everything works to signing the contract. Very please and used on the same day to store goods
Very good ,comuiction with the whole process, sasha and Carl are doing a great job credit to the company, nothing to much trouble very knowledgeable keep p up the good work
I was not too sure about going ahead with the rental of storage space, but after speaking to and meeting with Sasha and being shown around I went ahead with it