The room sizes were explained well to be so I was able to choose the correct one over the phone and reserve until the date in question. Online check-in was easy too
Tia
25 Aug 2019
The room sizes were explained well to be so I was able to choose the correct one over the phone and reserve until the date in question. Online check-in was easy too
Friendly & helpful staff (Jag) and easy online check in.
Gary assisted us at the gallows Corner Romford branch and was really helpful!
The staff were very good and professional
Good explanation of storage space and prices and any other questions. Shown how to use entry code and to check out. Taken to storage space and given padlock and key and given name in case we have any queries. Altogether very informative and friendly.
The member of staff that dealt with me was brilliant. He was extremely professional and has a great understanding of how the Big Yellow business worked.
Your employee Jag was excellent. Polite, accommodating and explain everything in detail. Made the whole process easy
Overall very well
It was excellent Staff member was very helpful
The initial contact was made by my wife so I cannot comment but she was happy with the telephone converstion and this convinced her to use Big Yellow. My introduction was when we signed up to using the storage and the manager, Mike, was extremely helpful and gave us a thorough explanation of all processes and showed us the storage area. The booking was made with ease and free of fuss.