From the general request for info to the time we moved our stuff it has been great. Staff were polite and very nice to speak to.
Rita
14 Jun 2021
From the general request for info to the time we moved our stuff it has been great. Staff were polite and very nice to speak to.
Good to have the call back when I reserved the space online and Sophie instore was really helpful
Sophie and Caroline both were very professional and esasy to deal with
Teodora helped me with everything, explained everything in great detail and the process was very smooth and easy.
Very well! It's been an easy process.
Caroline and Sophie - AMAZING!!! The walk though and explanations where so well delivered, I felt very comfortable and having a mentel health issue that's a big deal!! The WHOLE team have been brilliant, totally recommend xx
Sophie was very kind, and helpful
Theodora and Sophie have done a superb job of letting me know what the process was at every step. They both are highly professional and extremely nice. A please to do business with
I arrived late in the day, but thankfully Sophie was still able to get me setup very efficiently from scratch. And even helped other customers in the background without detracting attention from the signup process. She did mention that most customers use the online checkin system, which I missed. So perhaps that could be suggested more heavily on the quote text from the website? Although if most people do use it the fault is almost certainly on my side. Everything was explained in great detail and I left with the confidence to return out of office hours without missing any steps or triggering alarms.
Very easy process