Friendly and professional
NA
24 Dec 2020
Friendly and professional
Sophie Brown was great! She may everything clear and was very helpful all the way.
Sophie provided exceptional service and made my move/relocation back to London extremely easy. My move-in day was seamlessly handled by Hannah. I would highly recommend Big Yellow Self Storage after my experience with the team. I honestly have to say that the customer service at BYSS has been one of the best I have experienced in years. Thank you!
I was very impressed with the booking process, it was very simple to understand what I was being offered.
Very well - clear and friendly service
Extremely well - no problems at all
Caroline was amazing to deal with. Very easy.
Big Yellow Sheen team have been exceptionally helpful and friendly throughout the whole process. Especially Sophie and Hanna whom i dealt with mostly were tremendous.
We are a small charity and enquired about storage space at your Big Yellow store in Sheen. Our end to end experience, from the initial inquiry to the point when we moved our belongings to Big Yellow, was excellent. The team dealt with our requests quickly, professionally and were very supportive.
Ladies at the reception (Hannah, Teodora, Sophie and Caroline) dealt with my enquiry in a courteous and polite manner, they answered all of my questions comprehensively whenever I called them before I moved in. It was easy to reach them either via phone or email, and they always got back to me in a timely manner. They were very friendly and professional, and these were the deciding factors for me for choosing Big Yellow Sheen.