Easy peasy
Jacques
13 Aug 2019
Easy peasy
I am extremely satisfied with the attention and help Mr. Fardin was able to give me. Thank you for making it easy.
Met Tristram on site he was extremely helpful and showed us all the rooms nothing was too much trouble . Would highly recomend him he’s a great asset to your company.
Complete service was very good made the process stress free
I called on Saturday am and spoke to Tristan, he was polite, informative and incredibly helpful and professional.
The staff were friendly and handled my reservation very promptly. The online check in process was clear and simple to follow and made things much quicker on the day of signing the agreement.
Staff followed up on my initial enquiry the next day. They also responded quickly to emails. The staff onsite was friendly and helpful. Overall this made my experience a very positive one.
Hannah was fantastic. Friendly, professional, knowledgeable and extremely helpful. A credit to your company.
Very well with regular follow up to encourage I completed the booking online
All was very straightforward when I got initial quote and check-in online. I would say you should make it more obvious that insurance is needed when storing your belongings. I read the section on my check in online form about it, but couldn't see any info stating that I MUST have an insurance - I thought it's not compulsory.