Customer reviews for Sheen Self Storage

Wallid and Hannah were absolutely, utterly, brilliant and could not have been more helpful. It's quite unnerving having a landlord decide to sell up and give you notice before Christmas, but when I visited on Friday 14 Dec, Wallid was an absolute dream. Give that man any internal award scheme you have *and* a pay rise. Decent, funny, knowledgable and made the whole process dead easy. A real credit to your company. It was like talking to a friend who knew exactly what they were doing and helped you along with advice. At no time did it feel like I was being taken for a ride or squeezed for money, which I have had before at other storage places. If you need a padlock, we have some, if not, no worries. When I moved all my stuff in on Sunday 16 Dec, Wallid clearly explained everything, made me aware of everything I needed to know and walked through inputting all the passcodes etc. I will be telling everyone and their dog how good Wallid's customer service is and to choose Big Yellow Storage - all because of him.

Very helpful showed me different size rooms so I was certain which one I wanted.

Walid was very friendly, helpful and efficient. He made it extremely easy and talked me through the process very professionally.

enquiry handled very well , easy to understand, very competent.

Tristan very helpful

Enquiry well handled. Everything clearly explained and all staff very friendly and helpful.

Tristan at Big Yellow was very welcoming and professional.

Staff were 'over' helpful which is very rare in the day and age! Well trained and amazing!

It was handled very well by Walid Process went smoothly and I felt he explained things thoroughly and that we could get answers from him if we needed them

Can't fault it. Lovely people who were very helpful.