From my initial enquiry the whole process was very well handled. I think Trina was the person I spoke to initially and my enquiry was dealt with very well.
Peggy
8 Apr 2021
From my initial enquiry the whole process was very well handled. I think Trina was the person I spoke to initially and my enquiry was dealt with very well.
I was not informed when I first enquired about the extra costs for, the Deposit, Insurance and the Lock. Why are you charging for a lock that you get back?
Initial enquiry was handled efficiently, all aspect were clearly and concisely explained.
My only issue was thinking I'd done online check in, then getting an email to say it needed doing. Logged on to check and it had only saved 1st 33% off info.
Very clear explanation
Very professional service. Initial enquiry went great and detailed instructions were provided
Excellent, friendly customer service, made us feel very welcome
Enquiry dealt with personally and friendliness. Very straight forward
Got good advice on size of storage would need. Booking process online was easy to follow and complete. Good service from staff to take me through contract.
It was handled well. Following my initial enquiry online I received a call the same day to discuss my requirements. The process of checking in online was very straightforward.