The staff members that dealt with us on both occasions we're brilliant, Ben when we we're considering armadillo and Sarah when we came to check in. They were both very attentive and friendly, and gave us plenty of information about the units available. They also gave us great details, regarding the level of security our possessions would be under, and insurance packages that were available for us.
Clean and tidy walk ways Friendly and knowledgeable staff Plenty of trolleys to get all my items to the storage area
Personalised service. I felt like the staff wanted to do a good job for me. Good communication and explanations. I worked with Ben, Sophie and Sarah on different occasions during the process. Sophie in particular goes the extra mile but all are very professional.
Lovely staff Clear instructions Clean room Useful amount of trolleys High quality but simple to use security
The girl who dealt with our booking from enquiry to the actual hire (Sophie) was very pleasant and explained the process to us in detail. She made the whole transaction very easy and stress free.
Clear and unambiguous online booking process backed up by a phone call. Friendly and helpful staff on arrival at the branch explained everything thoroughly and answered any questions.
How does this detail strength thing work? Does it just increase the more I type, irrelevant of what I actually type? Yes, yes it does. I gave this score because everything was sorted quickly and easily and Sarah was very helpful and friendly As this is my first time hiring storage I don't have experiences of other services in order to compare against, which for me is a pre-requisite for providing a higher score.
Helpful and cheerful staff, ease of access
Friendly staff - good facilities - Sophie? I think on reception was great
Excellent service.