great staff
Ben Craythorne
8 Jun 2026
great staff
Very good customer service by lamine and very polite and understandable person.
FAB!
Nice and easy to get things done. GOOD SERVICE !!!
Lamine was very professional and very helpful and patient. I found it confusing to use the app, but he kept on teaching and showing us. Thank you very much. The storage was really needed.
Lamine was very helpful. Saved cost for me and really went out of his way. Appreciate it.
Is secure and friendly staff
Had a smooth registration process. Lamine was friendly and professional throughout the process
Excellent customer service and good deal to store your valuables.
The customer service at Big Yellow Slough truly stood out! Martyna was incredibly kind, professional, and efficient — answering all my questions quickly and making the process seamless, from my first interaction and throughout. The gentleman who greeted my mother was also welcoming and helpful, which made a huge difference. The price match they offered was fantastic, and their flexibility and care really impressed me. I only chose another provider in the end because I needed a fixed 12-month rate, but the experience with Big Yellow was exceptional. I would highly recommend them — especially if you’re lucky enough to work with Martyna!