Customer reviews for Southend Self Storage

4.8 out of 5 stars
940 reviews
Hello I found my experience very good and easy. The lady that we saw was Sherri Rayner she was very polite and professional in every way an asset to your company Thank you
Tracy
25 Apr 2020
Your staff reception Samantha was brilliant and helpful The whole process was very smoothly thanks to your staff. Thanks .
Tudor Daniel
27 Mar 2020
Enquired via the internet Was called within a couple of hours offering me help
Mandy
17 Mar 2020
The initial enquiry was handled well, although getting to the bottom of the exact pricing break down was a little complicated.
Neil
12 Mar 2020
The lady (Sherri) that helped me was great. Nothing was too much trouble and she explained everything to us that we needed to know.
Lisa
2 Mar 2020
I found the staff at all time friendly and helpful
Christine
1 Mar 2020
Handled very well sam is such a nice girl.
Graham
2 Feb 2020
I didn’t initially understand the rental fees but Sam and Tony broke it down easily for me. Both staff were extremely friendly and reassuring.
Jenny
2 Feb 2020
Samantha was really helpful and efficient. Made it so easy. Would recommend this to a yone. Although slightly expensive.
Tracey
26 Jan 2020
I was on line and ended up using the Chat function, which was super easy and I had all my questions answered plus extra information given that was relevant. Booking was extremely easy. Staff have been lovely over the phone and in person. Being offered a hot drink on arrival was unexpected and was 'above and beyond'. The actual check in took WAY longer than I expected, especially since I'd checked in online as requested. I think the contracts should have been printed and ready to go for when I arrived rather than everything having to be done once I got there. There was a lot of waiting around, which spoiled the hitherto easy experience.
Sarah
26 Jan 2020