Customer reviews for Southend Self Storage

Very good and very helpful

Its nice to see that customer service is still alive and well. Its a shame you cant bottle some of it and sell it to other businesses, they need it. Tony at Southend on sea was very informative and helpful, explaining everything that I needed on my initial inquiry and Ross was just brilliant ensuring my move in was brilliant.I really felt welcomed. A huge thank you to them both. They made it a very pleasant and easy move. I will only ever use Big Yellow Storage in future.

I thought Samantha explanation of how everything worked was very straight forward, clear and concise.

Online set up was a little complicated. I do not recall being told to bring photo id until the email sent on the day which is too late I’d like me you were travelling from far away. The staff in the southend centre could not have been more friendly or helpful - they were lovely and very professional.

Absolutely brilliant 1st class service so helpful.

Ross at Southend made everything very clear & easy to understand & this will help my home move no end

My reason for needing storage was because it was necessary to break a house-move chain. The actual move out of my home was very rapid and not as controlled as I would have wanted. I arrived at Southend depot to be greeted by Samantha who did rush straight into the paperwork but provided a very welcomed cup of coffee. Some of my stress eased away with the coffee. Having never used such a facility I found it very easy to operate the entry and exit procedures.

Yellow Storage made everything very clear and answered any questions with ease.

Great service

Quick , easy efficient