Customer reviews for Southend Self Storage

4.8 out of 5 stars
974 reviews
The staff at the Big Yellow Box were extremely helpful, and always on hand for any advice. The container was very very clean, and Access was an easy process, l would definitely recommend the Big Yellow Box over any other storage company, Many thanks for all your cooperation.
paul fox
19 Aug 2025
Tkanki you sam
Luciano Majewski
18 Aug 2025
Always a pleasure, very helpful friendly staff
jeremy bradley
18 Aug 2025
Sam, Tony and Sheri aT Big Yellow Leigh are the best! Super helpful always and very accommodating! Very happy with the service. 🙏
Lauren Dawson
11 Aug 2025
I had a great experience with Tony today at the store. He was tremendously helpful and really helped me out when I was in a pickle. Explained everything clearly and friendly. The reservation and online check in was straightforward and everything was transparent with no hidden charges. Would happily store my things here again.
kk
3 Aug 2025
Absolutely fantastic service. Staff great. Very helpful. Easy process from beginning to end. Highly recommended.
Kerry Johnston
3 Aug 2025
Tony was so helpful & thorough talking us through the options & process. Genuinely lovely & professional person. Thanks Tony!!
Georgia Scrase
31 Jul 2025
Had a great experience with southend store, Friendly professional staff and an excellent service, Sherri and Samantha have made me feel very welcome, the rates big yellow provide are very competitive, gets a double thumbs up from me thank you and was a pleasure to meet you all will miss you all.
ronald smiles
7 Jul 2025
Perfect place to store your items for in-between moves or just declutter. Sherri, Tony and Sue the rest of the team have always been very helpful and generally just a pleasant experience.
Timo Grimmon
5 Jul 2025
We have found the staff really helpful and friendly - this is our first experience of using a storage unit and would definitely use again. The unit is easily accessible and has toilets which is extremely helpful!
ginny cawston
29 Jun 2025