We have been using this storage unit since May 2023 and have been impressed throughout by all the staff in the office. They are always courteous and could not be more helpful. They’ve made our lives much easier and we thank them all for that.
Used this service twice, once last year and once this year. Hayad was a great communicator and very patient, we had excellent chats last year. Today it was Paul who checked me in and he also did a great job, explained everything clearly. It is quite easy to set up and use, with online check-in and fair prices (I got a discount both times).
Amazing service!!
Very good service, even better prices, and the concept is just super practical. I've used it more than once, and will definitely use it again in the future.
Amazing service and great coffee ;)
We had a great and very smooth experience moving into the storage. Paul has been very helpful and patient with us.
I recently stored my belongings at Big Yellow Storage for two months, and I must say that my experience has been excellent. Paul, the staff member I interacted with, was incredibly helpful and attentive throughout the entire process. He ensured that my items were well taken care of and made the storage experience smooth and stress-free. The facility was clean and secure, providing me with peace of mind while my belongings were stored. I highly recommend Big Yellow Storage, and a special thanks to Paul for his outstanding service!
Paul helped me and my partner with a particularly stressful move, made us feel so at ease, was very patient and lovely to talk to and made sure I understood all the information 100% recommend, this was the least stressful part of my move!
Farah was very helpful and provided me a lot of information and support during my time using the storage unit.
All details were explained patiently and we’re really cooperative in making things clear to the customer.