Customer reviews for Staples Corner Self Storage

Amazing service and great coffee ;)

Paul helped me and my partner with a particularly stressful move, made us feel so at ease, was very patient and lovely to talk to and made sure I understood all the information 100% recommend, this was the least stressful part of my move!

I recently stored my belongings at Big Yellow Storage for two months, and I must say that my experience has been excellent. Paul, the staff member I interacted with, was incredibly helpful and attentive throughout the entire process. He ensured that my items were well taken care of and made the storage experience smooth and stress-free. The facility was clean and secure, providing me with peace of mind while my belongings were stored. I highly recommend Big Yellow Storage, and a special thanks to Paul for his outstanding service!

Farah was very helpful and provided me a lot of information and support during my time using the storage unit.

All details were explained patiently and we’re really cooperative in making things clear to the customer.

Paul and Farah were excellent. Knowledgeable and advise is what everyone needs. Am coming back again.. very helpful.

I had a great experience using this facility. The area is super clean, tidy, and well-maintained. They offer a wide range of storage options – from small lockers to large rooms – so it’s easy to find the right fit for your needs. The customer service is outstanding. Special thanks to Hayat, who was incredibly friendly and supportive. She made the whole process very easy and pleasant – a truly sweet and helpful person! I recommend customers complete the initial check-in online to speed up the process for their own comfort and to support the team. Really appreciated Paul’s help as well. He was kind and professional, took the time to show me around, and clearly explained everything, including the fire exit, assembly point, and alternative entrance. Security is taken seriously here. The entrance and exit are constantly monitored by CCTV, and each room has a designated sensor to ensure safety and track movement. This gives me real peace of mind. Big Yellow also offers a great discount for the first two months, which is a nice bonus. From the third month onward, you can set up a direct debit for convenient monthly payments. Overall, I’m very satisfied and highly recommend Big Yellow Self Storage to anyone looking for a secure, clean, and professional storage solution.

Great customer service!

Paul was very helpful and quick checkin considering we were on tight timelines. Explained everything clearly for us.

Love the team at Big Yellow at Staples Corner - friendly, efficient, and exceptionally helpful! Shout out to Gary, Mo, Hayad, Paul, Farah, Andy - sorry if I left anyone out. You are all so patient and always go out of your way to help as much as possible. We appreciate you! The facilities are super - always clean, well-lit and safe. We have had units here since 2007 and it is extremely well-run. Big thank you to Big Yellow at Staples Corner!