Customer reviews for Staples Corner Self Storage

Isaac, the man who greeted me there, was very helpful and welcoming. I have never used storage before, and I felt that i was taken good care of and shown everything i needed to know. At looking at my space he also suggested to down size to save money, a very good advice as i had booked a too large storage room. I was very happy with all the help he provided. From the experience I will recommend Bi Yellow Storage to others.

Because Shaun had great customer service, made me feel welcome and was very informative. He wanted to help and showed it which is very important in customer service, he was such a big help. I have also been served by isaac since having my unit with you and he was also very kind and had great customer service

Sean was incredibly friendly and made the whole process very easy, despite the fact the computer system had gone down.

I was very happy with my experience, as the service is competitively priced, and the person that I dealt with was extremely helpful and went well beyond the call of duty. I was apprehensive about using a storage facility, and he made the experience easy. I chose Big Yellow because of this.

The process was extremely straightforward, the staff friendly and welcoming, the site clean and efficiently run and the deal excellent value.I was intending to purchase a 35 sf space and ended up with a 60 sf on a very competitive deal thanks to the positive persuasiveness of Sean who guided me through every step.

Awesome customer service experience with Isaac Oladapo who was really personable,explained everything in detail. The facilities were also very good and cost effective

Isaac was very professional and thorough, upselling a bigger unit, which was more suitable to my needs. He was very personable and spoke about the different options including insurance, payments and lock types.

I gave this score because the staff was very helpful and nice. They made sure I understood everything and helped me with questions I had. They even gave me suggestions to make moving easier for me.

all round good experience and well informed helpful staff.

The receptionist Vicky was extremely helpful, friendly and patient. Very efficient. Outstanding customer service! Super impressed!!!