Great customer service. Very friendly staff - Sean was and absolute star, made all worries disappearl straight away, he made me feel so welcome, even offered me a coffee which was such a nice touch! Everything was so clearly explained too..
Very friendly, helpful and fast customer service.
Very friendly from beginning to end lovely staff Vicky and Steve hospitality plus
Everything is explained in great detail. All questions answered honestly. Great deals on long term storage. Fantastic staff -all work well together. Would definitely recommend .
I thought the service was extremely good. The members of staff I dealt with were helpful and efficient. I was very impressed
Isaac, the man who greeted me there, was very helpful and welcoming. I have never used storage before, and I felt that i was taken good care of and shown everything i needed to know. At looking at my space he also suggested to down size to save money, a very good advice as i had booked a too large storage room. I was very happy with all the help he provided. From the experience I will recommend Bi Yellow Storage to others.
Sean was incredibly friendly and made the whole process very easy, despite the fact the computer system had gone down.
Because Shaun had great customer service, made me feel welcome and was very informative. He wanted to help and showed it which is very important in customer service, he was such a big help. I have also been served by isaac since having my unit with you and he was also very kind and had great customer service
I was very happy with my experience, as the service is competitively priced, and the person that I dealt with was extremely helpful and went well beyond the call of duty. I was apprehensive about using a storage facility, and he made the experience easy. I chose Big Yellow because of this.
The process was extremely straightforward, the staff friendly and welcoming, the site clean and efficiently run and the deal excellent value.I was intending to purchase a 35 sf space and ended up with a 60 sf on a very competitive deal thanks to the positive persuasiveness of Sean who guided me through every step.