Customer reviews for Stockport Self Storage

Very professional and helpful staff. Very clean and secure storage facilities. Storage units and corridors very clean.

Very efficient and courteous service. Building always very clean

Really helpful people charlotte and Jeanine at Oxford went over and above to help me and take the stress out of my moving day by checking me into Stockport

Excellent communication from Ben who gave a very detailed understandable explanation of all requirements from me and fully explained the access/exit procedure. I would definitely recommend Big Yellow. Excellent service and value for money

From getting the original quote online through to the reception staff on site was a top class service & couldn't be bettered.

The member of staff was very welcoming and engaging ... took time to make sure we understood everything and was a pleasure to deal with. He had a good sense of humour too which I like in people fronting larger organisations... makes it all more human

Have used you 3 times never any problems great staff verry help full

Good service

Because it's very easy to move our stuff

Excellent service and organisation to make everything go smoothly on the day. What brings my satisfaction rating down is solely down to an issue around the padlock. During a phone call prior to moving in I was told I could bring my own padlock but advised the standard of the padlock would need to be checked for insurance purposes. I brought with me a disc padlock as I felt this was the most secure padlock I had. Indeed when I presented this to your staff I was told the padlock was 'too secure.' I was advised you wouldn't be able to remove the padlock should I lose the key or not return for my goods. The padlock had 2 spare keys with it so the likelihood of losing all the keys would be minimal. I was therefore given no option but to purchase one of your padlocks for £13 which is extremely expensive.