Lovely customer service from Nicola and I think Shelly. Made the transition so easy. Very knowledgeable. Would recommend.
paul
16 Jun 2024
Lovely customer service from Nicola and I think Shelly. Made the transition so easy. Very knowledgeable. Would recommend.
I needed to book storage for my home move over the phone as I was living 300 miles away at the time, the communication was great. The customer support team were so helpful. On the day of my move things didn’t go as planned and I needed to use the out of hours system, no problem, it was easy to understand and everything went smoothly. Really put my mind at rest. Everyone I spoke to was so friendly. The unit is clean, secure and competitively priced. Would definitely recommend.
Great customer service, received a phone call a few minutes after receiving quote. I'd selected the wrong unit but the lady I spoke to was still very helpful, talked through everything with me, and sorted everything out when we agreed to take out a contract. On attending the unit the gentleman who dealt with us was also very helpful, took us through to the see the unit, etc. Very friendly. Very impressed with everyone we have dealt with.
The team were polite, professional and kind. I received excellent customer service and they made it so easy. They made a stressful day a lot more fun and easy.
Very well organised. And very friendly and helpful staff
One of your employees Shelley Nolan far exceeded our expectation, she went above and beyond when we realised we were not going to get to the site before closing time. Shelley waited for our arrival beyond her end of shift and even made us a hot drink following our epic 200 mile drive.
Nicola was a fantastic help all the way through the process and answered all of our questions thoroughly
Communication and customer service
Lovely colleagues. Clean building and easy booking/check in.
Personal service is extremely good. Advice and information was excellent.