Friendly and professional
Anne
25 Aug 2024
Friendly and professional
Gentleman was really helpful. Worked with the removal company really well. Sorted anything out straight away and quickly. Helpful on the phone. Great customer service.
Staff were extremely helpful and welcoming, the service I was offered was flexible
I was explained everything in detail and easy enough for me to understand. I was helped every step of the way since I moved back from Swindon and was quite stressed but was reassured all the time.
Sorted things out quickly, made several changes without any problems.
Really friendly and helpful staff. Talked us through everything. Made what was a stressful time less stressful
Lovely customer service from Nicola and I think Shelly. Made the transition so easy. Very knowledgeable. Would recommend.
I needed to book storage for my home move over the phone as I was living 300 miles away at the time, the communication was great. The customer support team were so helpful. On the day of my move things didn’t go as planned and I needed to use the out of hours system, no problem, it was easy to understand and everything went smoothly. Really put my mind at rest. Everyone I spoke to was so friendly. The unit is clean, secure and competitively priced. Would definitely recommend.
Great customer service, received a phone call a few minutes after receiving quote. I'd selected the wrong unit but the lady I spoke to was still very helpful, talked through everything with me, and sorted everything out when we agreed to take out a contract. On attending the unit the gentleman who dealt with us was also very helpful, took us through to the see the unit, etc. Very friendly. Very impressed with everyone we have dealt with.
The team were polite, professional and kind. I received excellent customer service and they made it so easy. They made a stressful day a lot more fun and easy.