Great communication with the team from initial enquiry. What did let it down slightly is that I had to wait until closer the time to book a room and the one I wanted was not available. But the team explained everything great.
I spoke to the call centre before arriving at the storage centre and speaking with the team. I have never used storage before and was completely anxious about it. I can’t remember the woman’s name, but she had dark brown curly hair. She helped me sort everything out, made me feel comfortable and really took her time to make sure I was getting the right storage!
Very straight forward
Nicola made our move a lot easier and stress free. She made us feel comfortable and made sure we were 100% confident before we began moving our belongings into storage and didn’t make us feel like we were asking too much of her and too many questions.
Very well everything explained Gemma was very helpful and checked availability at the next nearest store as they were full
Scott Helen and John where all great made it easy and simple to do
being elderly your staff were really helpful and patient in guiding us through the system . thanks
Extremely well
Staff were most helpful
All questions answered, didn’t seem to mind how many I had. All very helpful and lovely staff