After the initial quote, which was dearer than others, I then received another offer which was more than acceptable and the process there after was quite simple.
William
10 Aug 2020
After the initial quote, which was dearer than others, I then received another offer which was more than acceptable and the process there after was quite simple.
Excellent and straightforward
From the first time I contacted BYBC,Sutton Nick has helped me from the start to when my possessions went into store. Nothing has been too much trouble for Nick In fact the whole BYBC team are first class. I cannot praise Nick enough & have complete confidence in the BYBC he is an asset to the company.
Nick Illingworth was brilliant from start to finish.
nick was extremely helpful
All staff were friendly professional listen to my needs and advised accordingly
As soon as I enquired online, I got a follow up phone call from Nick. Usually this puts me off as I feel as if I am being given the hard sell and being pushed into a decision but Nick was very helpful, explained everything clearly and made it an easy decision. He was upfront about costs and gave me lots of options. When we had finished talking I felt confident about storing my belongings with Big Yellow.
handled very well. showed me where my box was and step by step how to use the service etc. one main thing is - we were able to access during out of office hours. which is a plus! which is why we picked you.
Nick was extremely helpful and my son and i commented how stress free it was . Impressed regarding covid measures and how nick adhered to them using common sense without making it a d Stressful experience . Please thank him
It was very good, easy to understand and was made very personable.