Customer reviews for Sutton Self Storage

Great service. Very efficient. Lots of packaging choice. Good location and access hours.

Very happy with the customer service I had received on the day ,Paul was very welcoming and was very professional on my return thank you.

The customer helpline really helpful and friendly and Warwick the Sutton manager was excellent. The reason I didn't give 10 is There should be more than one member of staff as clearly a busy storage centre.

Paul was very helpful and knowledgeable. He explained every detail to us and went over our different options to make sure we got the best deal and had the right size unit for our items. We purchased a padlock. Paul was very friendly and welcoming and a credit to your company. I would definitely recommend Big Yellow to my friends because of the service we have received.

The person in charge (Paul) was very helpful, knowledgeable and friendly!

Staff were very helpful as this was my first time with you and explain everything very well

Service was as I expected.

Very personable reception staff. Ease of booking. Very tidy everywhere.

Hidden costs and not very well explained on email originally quoted had already unloaded all of my belongings before I was informed of the total price. Which I don't find acceptable.

Staff were really helpful, I'm sure I asked 100 questions and they just carried on as if it was my 1st. Showed us all the workings [and .. explained again]. Very clean, [except customer toilet...DISGUSTING!!] Nothing left in corridors or by lifts, trolleys to help unload are a plenty.