Lauren Goodwin was fantastic, very informative and helped us through the whole process from start to finish. The level of detail she went into was great as it had been a long time since I had stored with yourselves again.
Efficient, friendly check in. Clear information given.
The customer service from my initial enquiry with Isabella from your Sutton branch through to checking in with Paul at this branch was exceptional. They answered all my queries with patience and professionalism. I was going through a really stressful move and they put me at ease and made the whole process stress free. Also the storage prices are cheaper than your competitors. I shall be recommending big yellow storage to all my friends.
Staff were second to none and very happy with all the facilities
Good customer service, Paul was calm despite surroundings being chaotic and was efficient and had all the paper work ready when needed.
Was greeted by a friendly and helpful gentlemen who explained in detail exactly what was going to happen and how it all worked.
Paul was very helpful and he showed us two rooms available of different sizes and was able to give us varies quotes depending on the room that we choose. I still feel that the price is expensive which is why I gave a score of 9 and not 10. We did also ahve to wait 15 mins to be seen.
Helpful friendly knowledgable staff clean tidy more large size trolleys would be useful
Warwick was very understanding and nothing was too much trouble. Answered all my questions and made sure I fully understood what I had to do.
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