I found the online booking in facility very useful. However it is a pity this facility is only available prior to occupancy and not for the period of storage, as I will have to make serveral more deposits to the store
Moving house is stressful enough without stumbling over everything whilst you try to sort out what you keep and what you recycle. At times like this you need a friend and I found Big Yellow Self Storage just such a friend. Staff are friendly relaxed and reassuring, they ensure you see the storage areas available prior to taking out a contract so that you can get the space right in the first place, after all who wants to shift those boxes around more than once? If you do however get it wrong it's not the end of the world as you can still transfer to a larger or smaller space as needed. Access is straightforward and simple to operate with a full backup security to ensure your property is secure at all times. Paying in advance is a good tip as you can get a discount, in fact you can get most things from them either cheaper or comparable with elsewhere, actually the only thing missing was a cup of coffee!
From the moment we made enquiries at the Oldfields Road location and to when we actually started using the facility the staff were very professional and could not have been more helpful.
Friendly and efficient staff , all questions answered effectively. Location is convenient and very well kept. Units are clean and cool. I would recommend using Big Yellow to my friends.
Had to move my stuff but was unsure of date, but guy at reception was really helpful. When moved stuff in couldn't have been more straightforward - what I thought would be a major hassle wasn't.
Staf is extremely friendly, safety is taken seriously and all procedures have been explained clearly. Easy to use .. i would recommend it with no doubts
I needed to store items from my flat for 1 week only and I have to say that the service provided was excellent. The Store Manager was very helpful and friendly.
I found myself in a situation where I could help my son by re claiming his flat from clutter. He's not able to drive so a convenient location was needed and accessible times of opening as he works shifts. I found the Sutton branch met these points and found the staff helpful and friendly. All the paper work was completed swiftly and after a brief detailed instruction on the security and tour of the building I was in the possession of a suitable space to store items until the de cluttering is completed.
I had a great experience at my local BIG YELLOW storage having never used storage before I had lots of questions which the staff answered well offering me great value for money.I would reccommend anyone to use their service. THANK YOU
What a fantastic transient between jobs I found when I visited my local Sutton branch of yellow storage, after a wonderful bout of negiotiating we settled on a three month half price fee, great and with out of hours. As a builder I was getting close to completion on an extension so I needed to clear that particular job, my yard is in a tis-was so I could not take it back there and just add to the pile so I was in limbo. Thats when that wonderful yellow building came into play, a transient between this life and another, well just waiting for my next loft conversion to start so I can hump all the tools over there, I must state that the storage is a god send and it makes that little inter-section between jobs a must for me to be able to store. Well done you all at Sutton, a real blessing .. Ronnie Baba