The big yellow team in Swindon have gone over and beyond to ensure my booking and moving experience with them was easy & stress free. Amazing customer service!
Hollie
28 Jul 2021
The big yellow team in Swindon have gone over and beyond to ensure my booking and moving experience with them was easy & stress free. Amazing customer service!
The service I received at big yellow was superb. After going through the stress of moving and realising I didn’t have the space I needed and then seeing some of the prices some companies charged really worried me. I spoke with Vincent and he was superb really put me at ease and dealt with my query efficiently and effectively. Now I have the space I need at a price I didn’t think I would be able to get because Vincent went the extra mile for me 10/10!
It was all good.
Professionally handled, a little bit of hassle with the website when trying to book in online trying to upload documents. Apart from that easy enough.
Very easy process, working with a great team at the Swindon branch. Adam was (and always is) very helpful, and communications are great.
Initial enquiry was handled really well, very polite and helpful staff
Great Welcome, and advice. Adam was very relaxed and knowledgeable.
The staff are very friendly and very helpful
Michelle took our initial query and dealt with our application, simply brilliant. Patient, knowledgeable, professional but all the time with a smile on her face, exactly the right attitude.
Nikki, was cheerful, imformative and very helpful. As were the 2 staff on the day, it always helps with a little cheer!!