Service was fantastic, everyone one of that staff that seem to me was very friendly and very helpful . There was a new gentleman training who was still learning the system I was happy to wait a little longer to help him, they even made a me a bru while I waited . Absolutely brilliant in hear
Organising storage with Big Yellow was completely stress-free, I was talked through the process and given a quote quickly. The team have checked in with me multiple times in the run up to moving in. Everyone has been friendly and personable. I feel confident that my belongings will be safe with Big Yellow.
Very quick check in if you spend time with online check in
Everything from start to finish, very helpful and polite, all staff members are very helpful and try to work around any potential issues. I highly recommend big yellow in swindon.
staff very helpful and gave excellent advice
Very comprehensive instructions and well managed check in. Thanks for the quick tour of the storage facility and how to enter/exit correctly.
Excellent customer service, really helpful staff
Very friendly and helpful staff, they all seem to know what they're doing and nothing is too much trouble. I know I'm just one in several thousand customers but the staff still made me feel valued.
Both members of staff I spoke to were excellent. I apologise for not making a note of the names, but firstly a lady helped me on the phone, I feel going above and beyond to get me the best possible quote for my storage as I had been looking around at other locations too. She really went out of her way to help and I greatly appreciate it. A gentleman I saw once I arrived helped me through the process of getting all settled in and showing me how to key in and out of the unit, again I really appreciate the help. Both members of staff really seemed to care about their work and were genuinely friendly and outgoing during a stressful time of moving out of a property and helping me get my things in storage while I try and settle into a new life 150 miles away from where I'd been living prior for nearly 20 years. Thank you so much!
Michelle was brilliant informative smiled was nice dealing with her