The whole process was done so professional and effortless
Sandra
26 Sep 2021
The whole process was done so professional and effortless
Great
The process was easy and the lady who arranged the booking for me was friendly and explained the process.
Michelle and Vincent were very knowledgeable and super helpful and approachable.
The whole process was straight forward and easy to use the step by step instructions.
We enquired a few weeks prior to getting the unit and found the information and tour from Nikki was excellent.
It was all very straight forward and explained well, everyone I’ve spoken to has been helpful and efficient
Niki and Michelle have been excellent - always going over and above - nothing too much trouble
My enquiry was handled quickly and efficiently. The information given to me was clear. Check-in was stress-free, the team was super friendly and went out of their way to make me feel comfortable. I haven't experienced such excellent customer service in a long time! A new fan of Big Yellow!
Friendly staff who were able to explain all procedures clearly although their familiarity with the procedures tended to make them go rather quickly.