The whole process from start to finish was so easy. Mel made us feel very welcome and was really friendly and helpful.
Andy
11 Apr 2017
The whole process from start to finish was so easy. Mel made us feel very welcome and was really friendly and helpful.
Michelle and Mel were fantastic. An absolute asset to big yellow storage. These two are amazing even made me a coffee because i was gasping
Everything appeared to go smoothly.
Very simple and straightforward. Thomas, was excellent, friendly and extremely helpful.
Amazing service!!
Very helpful friendly staff, the prices are very reasonable and the rooms are clean and well laid out, we feel that the security is very good
Big Yellow seems to give the best price but I still find the prices very high for storage. Filling in a detailed inventory is tedious and time consuming. I have not had to do this previously. Staff at our branch very friendly and helpful.
The staff were very friendly and helpful
I found the staff (all three that I dealt with) to be friendly, helpful and clear, professional ,really, so when things went wrong with a computer glitch, I was still helped as far as possible, and was able to provide details after storage on my second load. I reduced the score for the minor inconvenience caused by the glitch.
Excellent customer service, extremely polite and couldn't do enough to help.