Excellent customer service from Tom in your Swindon branch. Made the experience a personal one, which I was not expecting. Pleasantly surprised..!
Ben
15 Mar 2017
Excellent customer service from Tom in your Swindon branch. Made the experience a personal one, which I was not expecting. Pleasantly surprised..!
Good service and prices.
Very friendly staff Thomas dealt with us and when we had to change our move in date they had no issues. We recommended big yellow to my in laws and now they have their own storage unit.
The website was easy to use. Staff in the Swindon office are very friendly, knowledgable tabs make a great cup of tea!
Everything was sorted very easily, calls made by the team very friendly and very helpful. Emails good info within them. On the day very helpful and friendly, the tea helped too.
The representative was very precise and covered every detail before asking us to sign the Ts and Cs. The facility was very clean and access was easy.
Bit of a muddle up regarding the type of lock we were allowed to use. Ended up having to purchase another one.
Friendly service
The staff at the site were fantastic, really helpful and very friendly
Very professional services and efficient. The storage space was very clean and the correct size.