Excellent customer service and good money for value. Everything was explained to us well and we didn't feel like we was a nuisance.
Kayleigh
9 Feb 2017
Excellent customer service and good money for value. Everything was explained to us well and we didn't feel like we was a nuisance.
Everything went like clockwork....
not sure if it's value for money in comparison with others as I didn't shop around but it was clean and efficient and very good for my needs right now
Because you were good communicators from the start to finish.
Really friendly and accomodating staff
The service at the big yellow was very friendly and helpful. I was served by Tom who really helped clear up a confusion and was calm and helpful. The online system was not particularly clear or useful when you want to move in bit by bit and never mentioned that you also had to go into the branch which was rather annoying. However my experience in branch made me feel better about the service.
Because staff were knowledgeable about product on offer. Efficient, professional and helpful.
Simple, efficient and friendly process - Mel very helpful.
Everything was made as easy and helpful as possible when dealing me and the customer service was 100% would highly recommend big yellow storage. Tom was who I interacted with
First time using and found it little time consuming with the inventory.