Customer reviews for Tolworth Self Storage

The store manager Ollie and his staff particularly Todd Phillips. Couldn’t have been more helpful. They are a credit to the company

I felt assured from the get go with big yellow. Nothing seemed to be too much of an issue. Communication was consistent and reassuring in the build up. Having never used a self storage before, I had all my questions answered. I didn’t feel overwhelmed with information. When arriving at big yellow, Todd welcomed me in and explained everything in an excellent manner. He tone & body language made me feel welcomed. The service I received was better than most restaurants I’ve attended. Hats off the the team at Tolworth.

Extremely helpful staff

Very thing was explained, very well.

Value for money

Very welcoming staff, went through all the details thoroughly. Very well organised.

Everything was clear and calm when I arrived. My movers (a to z) we’re allowed in before I arrived so had pretty much got everything sorted when I did arrive. Judith knew me before I even spoke. She was super calm and knowledgeable. She was clear with all the instructions and even did my padlock for me. Both her and Lee were a lovely happy pair of smiling faces and were so calm. I was super stressed about moving but both Judith and Lee (and my movers) were so in control of everything it made me feel in really capable and safe hands. I couldn’t be more grateful for their happy, chilled out dispositions. Thank you!

Judith very friendly and covered all points well

great service, flexible options and friendly staff.

Everything was explained in great detail in a engaging and informative manner. Each step of the process was easy to follow.