Customer reviews for Tolworth Self Storage

Initial enquiry was easy, someone phoned me to ask what I needed. The process was well explained on the website. Booking was not so easy as it seemed to be overly complicated. I can't understand why someone would need to show photo ID to put something in storage. I don't carry photo ID with me and was away from home, so had to phone home to get my partner to take a photo of my passport and email it to me! Moving in was very easy, the two team members were very helpful.

Everything and everyone was helpful and informative

Very organised, helpful staff - really friendly.

Todd was my first point of contact and was very helpful

The booking (legal agreement) is very long, it would appear it has been made deliberately so, so that customers don't read it. I must have had to initial or sign 10 areas on a document that if I had go through properly probably would have taken me an hour. So like everyone else you just sign without knowing what it is you're signing for.

Team very polite and knowledgeable

Initial enquiry was handled promptly and efficiently. The gentleman I spoke to was very helpful.

Very helpful friendly show me the room and see if it’s a right size

Staff have been extremely helpful from my very first enquiry Particularly Claudia at tolworth branch saying that all the team were very polite and helpful

Very well handled. Claudia was friendly, clear and helpful.