From the initial enquiry , I found everything easy. No high pressure selling. Procedure clearly laid out . Although from start to actually storing items was 4 weeks, no pressure.
Online quote was easy and straightforward. The follow up call was really useful and showed how helpful the staff were.
A very friendly and efficient team. Arranging a move is generally very stressful but the ease of sorting storage solutions with the the Big Yellow team in Tolworth was like a breath of fresh air and a real pleasure. Thank you
Everything has been excellent, from initial queries online to when moved items into storage.
He was really good, knew what he was doing and what he was talking about, plus was a really nice guy :) I think his name was Reece, or something like that!
Very helpful and easy to arrange.
I found the whole process very easy with everything explained and all queries answered promptly.
Staff were amazing and so helpful.
Extremely easy
The team especially a young man called Reece had excellent customer service went through all my options and explained how everything works very helpful him and he's co worker made me feel welcome