Customer reviews for Tolworth Self Storage

The whole process was very easy and efficient, and the staff were helpful.

When I used this storage centre, I found the staff to really enjoy their job! Information provided was great, the store entrance, car park etc was always clean. Location was a little tricky...

Security was important to me. I was completely satisfied with this aspect of the service.

I occassionally have to visit my room to retrieve or check something. This invariably means taking out boxes stacked at the front of the room in order to reach those at the back. The boxes being heavy, this can take some time. I have been caught out when the lights in the main corridors go out (after a pre-set time?). I understand this to be a good environmentally friendly measure. However, if individual corridors or sections of each floor can be fed off their own circuits the motion sensors can detect where there is movement and keep lights on in that area, whilst allowing others to switch off as at present? Overall my experience of Big Yellow has been excellent. Thank you.

It sums it up really. I think that at least you should give us the option not to purchase insurance.. Too expensive