The welcome was first class. Apple and James were excellent in explaining my options and allowing me to downgrade to a smaller room. The options were well explained and pricing clear.
Well explained check in process and easy to follow instructions. Friendly welcome by Nick- thank you for answering all my questions!
Customer service has been excellent both times I visited to register - very polite, helpful and accommodating and explained everything thoroughly
From the quote to move in everything went smoothly and without any stress.
Very slick sign up progress and the team were v helpful
Apple and James very helpful and always polite
Everything!
Customer service from all members of the team was exceptional.
Apple Lam is the best Big Yellow staff member I have ever had the experience of working with. I have had 4 contracts across 3 different Big Yellow venues and the customer service has been good, but not as amazing as Apple's!
Apple who registered me and set me up was excellent. Gave me all the details I needed and made a nice cup of tea!