Quite well
Robert
2 Aug 2019
Quite well
I was completely satisfied by my reception by the Customer Service Team
Really impressed with the level of service. Nick and his team made the whole process so easy for us. Definitely recommend to anyone. Thank you
Everything was brilliant. From on line check in right through to moving our stuff in. Alex and Nick were incredibly helpful and couldn’t do enough for us. Brilliant work!
Alex is very informed, helpful and friendly, with a patient approach to how he chases signing-up procedures.
I spoke to all 3 members of the team at Tunbridge Wells - Hannah, Alex and Nick - and they all helped me decide what my best options were for the slightly complicated situation we had. Based on the advice and reassurance I got from them, I chose Big Yellow over competitors.
I was phoned the next day to discuss my request for a quote. I was then shown round by Alex
Store team made things clear, simple and stress free.
Hannah handled my initial inquiry very professionally in a friendly and cheerful manner. All my questions where answered enthusiastically and I felt completely at ease. Thank you Hannah.
Simple friendly and easy. Thank you