really helpful staff Seamless onboarding and moving in process.
Julie
19 Sep 2019
really helpful staff Seamless onboarding and moving in process.
Very professional service, everything well explained and very quick from time of booking to moving in
Thanks to the tunbridge wells staff, Nick, Alex and Hannah everything was great from the beginning to the end of my process. It was easy and everything well explained during the sale.
Very well. Everything was clearly explained and the space was easy to reserve
Alex was very informative and helpful with the check in process.
The team were very efficient. I dealt with all three of the team at the Tunbridge Wells store and Alex, Nick and Hannah made it a very easy process to deal with.
Hired the unit before so new the process
My enquiry was handled by Hannah. She explained the service on offer and discussed with me my requirements. She showed me the spaces available and advised on the space I should take. she explained about Insurance, terms and conditions and payment details. She discussed with me the the options of moving in dates. She advised me to complete the booking details on line in advance of the moving in day as it would save so much time.
Was guided by Nick, he was very courteous and efficient to explain everything from safety to comfort to someone who was new to this.
very convenient, Alex called me back straight away and continued with courtesy call shortly before check in.