Customer reviews for Twickenham Self Storage

4.8 out of 5 stars
1041 reviews
The customer service is excellent. They were really cle at about everything including invoicing, Tc & Cs. They are extremely patient and are willing to repeat any ambiguity. Highly recommended!
Namir kharchi
18 Jun 2025
Very helpful, friendly and professional service from Aaiza and Tejonah.
Nikki Fowles
16 Jun 2025
Super speedy check in and wonderful customer service
Libby Isaacs
16 Jun 2025
Big yellow twickenham were great for us during a frustrating move. Let us move units when we needed more space and we’re accommodating. Only area for improvement would be longer opening/access hours
D Tyler
14 Jun 2025
We've just relocated to London after 25 years overseas. What to do with our belongings was a worry until we spoke with the team at Big Yellow Twickenham. They were very friendly and professional and talked us through the solutions they offered. Check-in was very quick and we left 15 minutes after arriving safe in the knowledge our belongings were secure and close by should we need access. Thanks Big Yellow
The World
4 Jun 2025
The experience from start to finish in organising storage has been exceptional. Friendly and professional service from Dan and Jake at Twickenham. Will definitely recommend to anyone. Amy in customer support was superb too as an initial contact. Very pleased.
Matthew Cocks
31 May 2025
Priscilla was so helpful and gave amazing service - she is a star :)
LOUISA PILBEAM
27 May 2025
Great experience. Super easy to setup. Great communication from staff
M W
23 May 2025
Very good service many thanks
Jamie Henstock
17 May 2025
Big Yellow Twickenham are excellent. I dealt mainly with Priscilla, for two units, and she was incredibly professional whilst being so personal and supportive too. It's a stressful experience moving, and her help and advice was so valuable and welcome. Jake was fab too. It's an exceptional, and very well protected, unit too.
Paul Alexander
16 May 2025