Very helpful service at the front desk. Care was taken to ensure that I had understood all of the agreements and policies. Shakti was extremely friendly and a delight to converse with.
Extremely helpful when I was struggling to complete the inventory. Also, the process was well explained. Video is a very good idea. Very friendly when I was completing the paperwork.
Met with Gary and he showed us the facilities. Nice new modern storage. Chose Big Yellow over several others in the areas due to good security, ease of access & parking. All the companies have a similar costs - so picked Big Yellow based on the customer service and professionalism.
The people are very helpful and prompt. I like their service. Keep it up.
Team were exceptional. The service Kurt, Gary, Shack provided was phenomenal. Professional and concise responses to questions posed. Detailed conversation to place the customer at ease. All three representatives are an asset to Big Yellow.
Friendly, sympathetic and helpful in choosing the right storage for me.
Clear website, helpful staff, clean storage facilities, easy access to storage when needed.
A Storage was wery clean
every thing
Very friendly, cheerful and helpful staff at front of desk and around the facility.